My heart aches when I hear of another suicide. It’s like the pain from many years ago of losing two loved ones to suicide comes rushing forward. Nothing can stop the aching. Time heals some wounds, but not this one. The path forward for all of us is when we learn ways to become awareContinue reading “Creating a Culture of Kindness”
Tag Archives: kindness
Dealing with Angry Customers
It doesn’t take much to set people off. In just a short time of waiting at my eye doctor’s office, I saw some pretty incredible behavior. A mom acknowledged she was late for the appointment with her daughter, then couldn’t find her insurance card and that somehow translated into the daughter’s fault because she didn’tContinue reading “Dealing with Angry Customers”
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